The Mac Diva

Apple Certified Services & Support

My Apple Certified Services & Support are designed to help you, or your small business, succeed in your life using your Apple Products.

You need my Apple Certified Services & Support if you can see yourself in one of the below…

iPhone Error, Now what? Apple Certified Services & Support

Uh-Oh… Now what?

Your technology is fighting you.

You’re striving to get ahead in life, reach your goals and minimize stress… and somewhere along the line your Mac started C-R-A-W-L-I-N-G, you’re getting “Storage Full” errors, or your iPhone, MacBook Air, iPad, printer, and/or Time Capsule stopped cooperating?

→ You need the DeStress Package:

I’ll help you:

  • Sort through your Apple Products and figure out where the breakdown is.
  • Decide what needs fixing, what needs upgrading, and what needs to get replaced.
  • Get your products up and running properly again.
  • Set you up with Remote Support to resolve future issues if you want it…


You’re overwhelmed by so many options.

Overwhelmed? Need some help?

Need some help?

You know Apple technology could help you achieve your dreams of creativity, organization and effectiveness but you just don’t know what choices to make.

You’d love some help in understanding which products will meet your needs, and give you some room to grow.

→ You need the Overwhelmed Package:

I’ll help you wade through the options such as should you get:

  • A MacBook Air or Pro? 11″, 13″ or 15″? Retina Display or without? 4GB, 8GB or 16GB?
  • An iMac:  2.7 GHz or 3.3 or 5K?
  • A MacPro or Mac Mini?
  • Thunderbolt Display or VGA?
  • AppleTV 32GB or 64GB?
  • iPad: Mini, Air or Pro? Cellular or WiFi?
  • iPhone: 5s, 6, 6s? Plus or No?
  • What apps to install?
  • The best printer to get…

You know, some guidance in making wise choices.


You’re procrastinating.

It’s time to upgrade, switch, or repair something but you’ve been putting it off and it’s inhibiting your productivity.

Stuck_slideYou’ve been procrastinating because you’re either unsure of what to do, or you simply don’t have the time to get it done.

→ You need the Get Going! Package:

I’ll help you:

  • Understand your options and decide which ones fit your current technology needs.
  • Help to purchase, set up and fully configure the options we decide are right for you.
  • Provide some training to support you in achieving your technological dreams.


Frightened by technology

“Um… Is it supposed to be doing that?”

Technology scares you a little.

You’ve purchased some Apple products and they are collecting dust. You’re not using them because you just don’t know where to start.

Or, you’re afraid maybe you’ll break something?

→ You need the Training Package:

I’ll help you with some training to give you:

  • Knowledge;
  • Confidence;
  • Autonomy;
  • Breathing room;
  • And most importantly, peace of mind.


You’ve got the Diva in your corner.

So if you’re one of the above, or you need help with any of the below, I’ve got you covered.

Relax... You're in good hands.

Relax… You’re in good hands.


  • Installation, Asset & Configuration Management
  • Training
  • Optimization
  • Upgrading / Updating
  • Monthly Remote Maintenance & Management
  • Security & Backup
  • Mobile Device Management
  • iCloud Configuration & Maintenance


Once we’ve got it all up and running, if anything stops working the way you want it to, call me and we’ll get you back on track!

I offer:

  • Regular Monthly or Quarterly Maintenance;
  • Remote Technical Support when appropriate;
  • Remote Updates and Maintenance where necessary;
  • At rates that will support your budget!

You can breathe easier now because you’ve taken the first step towards getting it all done: You’ve found me.


The Next Step is Up To You… You ready to let me help?

Call me at:



Standing Ovations

Reliable, resourceful, knowledgeable, proactive… a pleasure to work with. Read more
Elizabeth RossCommunications Consultant, Writer, Researcher

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